Next Tank: 16 June 2011: To network or to notwork?

Is twittering just for twits? Or can you not work without networking? Are you face to face or screen to screen? What does that reveal about you?

Here is a random selection from tweets on #networking:

  • How to: Supercharge Your LinkedIn Profile
  • Tired of adapting to Facebooks constant changes? Need a new networking platform?
  • Driving Results Through the Power of Social Networking
  • The invent of the social networking sites have made everyone these self-imposed multi talented humans

Just a quick sample but already it shows what an obsession this is all becoming.

  • I tweet therefore I am? (Tweet now with #notworking)
  • Do you use work to avoid networking or the opposite?
  • What is the breakthrough thinking that takes this up a notch from chatting aimlessly at the virtual bus stop to something that can change our world?
  • Top tips for networking?
  • Top tips for notworking?

Join the debate live online here. 4pm UK time. Thursday June 16th

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Results: why we are not as ethical as we think

One of the first things I noticed about today’s debate was the poll results. At the beginning each participant rated themselves on a scale of 1-5 how ethical they are. The weighted average was 4.4. At the end of the discussion we took the same poll and scored ourselves as 3.7. As a main premise of Bazerman and Tenbrunsel’s recent book “Why We Fail to Do What’s Right and What to Do about It” is the tendency to turn a blind eye to our own failures to be ethical (like the mice on the right), it seems that the Thinking Tank helped to raise consciousness. It’s a good start.

And some of the well supported statements in our last 5 minutes was a good finish:

  • when I tell my wife what I was doing all this time on my pc I shall answer, I was working on how to make the world a little better
  • Thank you very much- I think we learned quite a lot due to our anonymous discussion…….

What we need to be ethical

We generally agreed that ethics were necessary and standards should be met. But how? The 2 strongest statements in the debate were both about what support we need to be ethical:

  • a clear set of values
  • having the guts to risk being unpopular / sacked, having a greater purpose

We also agreed (like Barry Schwartz on TED) that actions speak louder than words:

  • it is not about the word but more about the behaviour
  • Yes, bringing ethics into everyday life and conversation is a great idea. It cannot be left in theory-land
  • ethics is not just a philosophical concept, it is a day to day issue to discuss and bring to life
  • It is not sustainable for us to all behave selfishly (often the opposite to ethically). In the end we all suffer

And the actions that the group supported most strongly are:

  • I will live and act more closely to my set of values
  • I must be on the alert watching the public discussion on ethics, including the role of the churches and our politicians, discussing these items with my family and children
  • speak up if I notice unethical behaviour

The ethical problem

We also had a frank discussion about the challenges of ethical behaviour. Although as a group we found it easier to criticise others (child abusers, politicians, high profile business fraudsters) than analyse our own shortfalls, there were some personal admissions:

  • So easy to lose touch with reality and believe in your own version of the universe
  • The same thing happens with discounters when they mistreat their employees but you go there shopping almost every day

The most common feelings from behaviour falling short of our own ethical standards is guilt

  • Feel like I let myself and others down. That I was not enough.
  • Feel like I just learnt something and will avoid that mistake next time
  • Turning a blind eye is easy in the short term than hard to live with in the long term. I feel like a coward

If this is an issue that interests you and you would like to see a complete list of the 100 statements put forward and evaluated, contact me cmshovlin@gmail.com. Join us next month? Thurs June 16th, 4-4.45pm UK time. All welcome.

Try this May 31 at 1pm UK time: RSA talk on Jonathan Wolff on #ethics and public life.

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Next Thinking Tank 19.05.2011 “We’re not as ethical as we think”

This is the challenge thrown down by Max H. Bazerman, a professor at Harvard Business School, and Ann E. Tenbrunsel, a professor of business ethics at the University of Notre Dame. Their new book examines the reality gap between how “good” we like to think we are and what we do in practice. Uncomfortable stuff.

The main causes they identify include biases and prejudices, turning a blind eye and self interest. In our discussion we will attempt to look at our own blind spots and consider what we – and society – can do to address this issue.

Join us for this online debate where we dare to examine our deepest motives. 45 minute live event on Thursday 19 May. Starts 4pm UK time, 5pm CET

See here for information about their book: Blind Spots: Why We Fail to Do What’s Right and What to Do about It

Join the discussion here. As promoted on RSA USA website

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Thinking Tank 21.03.2011 Global or local?

The subject for this week’s Thinking Tank discussion Is Local or Global? Where would you start to make the world a better place?Thinking Tank debate Global or local

When I worked in multinationals and international development, I was all for global solutions. The more time I spend at a microcommunity level the more I wonder if it isn’t just the same – so we may as well do something where we find ourselves. You may feel though that big initiatives like global warming need a top-down approach.

This Thursday, online, at 4pm GMT. Be local, be global, enlighten and be enlightened. Stretch your mind with people you might never otherwise meet. And if you can’t make the live event, why not twitter now using #tanklocal and we can feed in your comments

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Next Thinking Tank 17.03.2011 4pm OR 8pm GMT

In our next discussion we will consider Enlightenment 2.0Bold Vision Enlightenment 17.03.2011. What does it mean to you? Does it matter? Does it help?

Both discussions will follow a similar format, though the journey can be quite different depending on who is there. Pick the time that suits you best 4pm GMT or 8pm GMT.

Be enlightening, be enlightened. Stretch your mind with people you might never otherwise meet.

Pick the time that suits you best 4pm GMT or 8pm GMT. Be enlightening, be enlightened. Stretch your mind with people you might never otherwise meet.

Inspiration: http://www.thersa.org/events/vision/animate/rsa-animate-21st-century-enlightenment

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Thinking Tank on Crime and Punishment 17.02.2011

In this debate we took a broad look at the challenging area of crime and punishment. Considering reports of high correlations of those in prison and those with dyslexia, communications disorders, child abuse, sexual abuse etc, maybe it is time we reflected on how to address crime in a more integrated way – and we saw more empathy for criminals than the popular press might suggest.

For the first time we ran the discussion at two time slots – afternoon and evening (GMT) to see which worked best. Turn up at the evening slot was very low but we will try it again in the March 17 debate in case that is just a one-off. All the results below are based on the combined debates. All comments are verbatim and got support from at least a third of the group, those in bold had majority support.

Tough on crime and the causes of crime?

The overall attitude towards crime was split with about half the group on the “hang them” side of the spectrum and half on the “heal them” side. There were diverse views about the underlying causes of crime because of this diverse group of participants, but we did agree on:

  • lack of community
  • sadly enough it is often related to social factors, education, family life, role modelling.. moral values

The view that “there are really bad people out there” split the vote, but there was general agreement that putting all crime in one basket from shop lifting to murder was unhelpful. The Thinking Tank did not feel that it was reasonable to manage these through the same system.

  • I am more relaxed about petty crime.. the stolen PC etc is annoyance, but no infringement in my family’s physical safety
  • Though crime is always crime I think a clear classification of crime is needed. Also perhaps for really petty crime a better way of dealing with it.
  • eg just focus on violent crime / criminals

Criminals

There was a lot of debate about the possibility of pretty much anybody losing their path and becoming a criminal of some sort. Many did not see criminals as a different species. But there was not enough convergence on this view to generate strongly supported statements other than:

  • Criminals come in all ages, ethnic backgrounds, etc.
  • I’ve done massage for women prisoners. Very moving (and disturbing) that they are so unused to kindness

There was much more agreement on the positive aspects of criminals, particularly if they are reformed and prepared to communicate about their journeys:

  • There are some reformed criminals who make excellent mentors for younger people. They understand how it goes, on the right wavelength, high credibility and a strong message
  • indeed my son has been given info from an ex drug addict criminal and this has helped him
  • My decorator was an armed bank robber… now he works in the local community centre and tries to discourage young people from making the same choices that he made
  • Yes, I think there are examples in lots of communities where criminals have made a positive contribution to society.  In terms of peer education, many young people are more likely to listen and take heed from people who have experienced it themselves.  It’s much more meaningful and so if they can prevent even one other young person from following a life of crime then that is positive

But this wasn’t enough for everybody and these statements also got support:

  • I don’t like the hopelessness of giving up on people but I’m no softie either, I’m a mum of 2 kids … I agree with the comment re life should mean life … but for me that would be a lifetime’s worth of rehab I guess!
  • Although I can see many criminals as “victims”, I believe that their real victims are more entitled to attention and fair treatment – which is not trivial

What next?

Lastly we discussed ideas for useful action in this area – which focused on prevention and cure rather than punishment.

  • Rehabilitation through work: couldn’t prison sentences be turned into useful work ? Doesn’t have to be slavery …
  • “I have recently learned how poorly “re-entry” into society is managed. Criminals need to be welcomed back if they are to “”recover”" rather than be treated as outcasts – so they may as well reoffend.
  • If criminologists can use their skills to work out who committed a crime, or profile a likely murderer can they not use this insight to help prevent criminals before they are fully developed?

To see the full list of comments made contact Catherine Shovlin
Some Inspiration:
TED talk by Kiran Bedi – the female former Director General of the Indian Police Service who introduced education and meditation for all in one of India’s toughest prisons.
Lord Ramsbotham on startups not lockdowns
Life science in prison TED talk
Women in prison. Smart Justice video on youtube
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From libraries… to stories and knowledge

I have observed a low correlation between people campaigning to save libraries and their likelihood of using them. Halfway through their vehement insistence on the preservation of the concept I ask when they last went to the library. This is not the point apparently. The library is a fine institution, enhancer of moral fabric etc – not a place you actually GO to in your ever more squeezed free time.

This, plus some research and strategy work I did on non-users of libraries a few years ago, set me thinking about the retail sector. Roughly speaking, it has gone from being based on trades (the butcher, the baker…), to categories (good shops, clothes shops) and now to customer segments (habitat, apple, virgin records). So as bookshops seem to have peaked and now be closing stores, maybe it’s time for libraries to loosen the reins on Owning The Book Sector and get closer to the customer.

There is a tremendous amount of wisdom in the heads and hearts of librarians and library staff. They recognise customers and customer types, they can predict and recommend the right books for individuals. They are constantly assessing lifestyle and adapting the book offer to fit. Harnessing all that wisdom could provide the library service with a powerful tool for capsule libraries embedded in the places people like to go. Of course some of that happens already, but on an ad hoc basis. How much better that there is an easy way for eg mums and toddlers to have a capsule of children’s books, parenting craft and some well selected distraction literature? Or teenage fiction in Top Shop. This is just the start, there are many ways this could work for particular groups – ESOL and other language books for those waiting in the queue at the benefit office, healthy lifestyle and autobiographies in the hospital waiting room.

This would require some technological shift. We expect to be able to buy or rent a video – it could be the same for books. These days I use audiobooks a lot so I can listen on my i-pod and make better use of journeys, waiting in queues and other scraps of downtime. I’d like to flick through one or two of say 100 books that “people like me” read  (I haven’t got time for a whole library!) then with a swipe of my “bookster” card either download it onto my ipod or borrow or rent it. And why not?

The time I spent researching the sector led me to the conclusion that it could only ever change if the individuals working within it were prepared to change. And there was a significant group who were risk and change averse. They believe passionately in the traditional library model. But as user numbers drop in most areas of the country and funds are squeezed, that view looks untenable. The unlocking idea might be the original purpose of libraries – to make stories and facts available to a wider audience. On that basis, anything is possible and the 21st century library still has much to offer society.

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And who is the most worthy?

Years ago, following a tragic aeroplane accident in Manchester, all employees where I worked, who went on business trips, were issued smoke hoods at work. The plastic pouch containing the smoke hood explained how to remove it from the pouch and put it over your head giving you extra time to escape a smoke filled cabin. There were no instructions to help us deal with the moral hazards of such an action.

Let’s suppose firstly that I did have the pouch to hand (as recommended) and had memorised the instructions so that I still knew what to do even with streaming eyes, and limited visibility. And let’s suppose that despite the panic of the situation I kept a cool enough head to apply the smoke hood correctly. But that still leaves dilemmas. If tuis is then only smoke hood on the plane then logically it should be used by the most worthy person on the plane. Who is the most useful person here. Who would be most missed? Which among us has the most to offer the planet? On a more immediate practical note, who is the strongest and might therefore drag the maximum number to safety while wearing the smoke hood? Who knows the most about first aid or jungle survival to help us once we get off the plane?

In the unlikely case of an emergency, there would be no time for an in-depth survey of my fellow passengers, let alone the appointment of a panel to rank the worthiness of each passenger. Who is to say this would be a fair and unbiased process in any case? Would there be corruption? Preferential treatment for the pretty blonde? A fist fight between the more competitive passengers.

The long and the short of it is probably these options

  1. I use the hood myself and get off quickly before another passenger forcibly removes it
  2. I randomly give the hood to a worthy looking stranger. That nun over there? Too old. The child? Too unskilled to survive. The pregnant woman? Not strong enough. That nice young man with the glasses? He refuses. …
  3. I dither until it’s too late and we all perish

No clear winner there.  Even with the luxury of time to think and a purely hypothetical situation it is not easy to decide. Maybe the truth of it is a random one. Some people are born, some of them get on planes, some die. Just toss the smoke hood in the air and hope someone catches it and knows what to do?

Or bite the silver bullet. Thank my lucky stars that I was the one who had it and use it with a clear conscience, attempting to save a few others with the extra breathing space it gave me?

What’s the smoke hood in your bag? What have you got to squander, dithering over nor just get on and use? Who might you save if you just put it on?

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Microsociety

Forget Big Society. We all know it’s a contradiction in terms. Would a member of the big society be sociable or big sociable? What would it mean?

I am increasingly curious though about micro society. That could be your family, your shared house, your street, your workmates, your fellow train spotters. I notice that the way we behave, the way we treat others within and without our micro society has a significant impact on the bigger picture. I missed this for years when I was working at a global level, and it is only lately that my field of vision has narrowed, that I spot both the value and the relevance.

I remember a conversation as I was growing up, where a less popular woman risked developing a reputation as a fallen woman just for taking an interest in her appearance.
“she dyes her hair you know”
“typical!”
Followed by general tutting and nodding.

At least that taboo has been well and truly broken now, but you know what I mean. This is a micro version of much great social divides. A fear of inclusion.

And there’s the competitive element too.  Take this conversation on our local bus

14 year old goth sitting with her friends: We’re more goth than you
12 year old goth sitting with her friends retorts: You are not!
14 y.o.g.: Oh yeah? So do you smoke?
12 y.o.g.: Well, no. But it’s not good for you anyway.
14 y.o.g. Sneers triumphantly at her mates. Case dismissed.
12 y.o.g. Looks crestfallen.

Human nature being what it is, inclusion seems a constant effort. In our local events we have every intention of being inclusive, in welcoming all. And we fail continually. Good intentions, lack of understanding. The only answer is to be inclusive when planning how to be inclusive. Which means first finding the willing co-creators. Which means someone has to make the first move. Approach a stranger with a proposition. And until we are brave enough to do that in our micro society, it is small wonder that the powers that be carry on with divisive social policies and an incomprehensible urge to identify enemies.

Let each of us take a microscope to our own actions in our Micro societies. Who do we bully? who do we exclude? Who has no voice? Who is mocked? Just notice. Noticing is the first step to improving our own micro societies. Which is the first step to getting the big society we want instead of just accepting the one we are given.

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Homeless or hopeless? Thinking Tank 20.01.2011

A thoughtful discussion with widespread empathy for the cruelty of homelessness and its impact not just practically but in a wider sense

  • it must simply be awful if involuntary
  • being homeless would be an extreme vulnerability nowhere to rest

Why does it happen?

There was reflection on the individual’s state of mind and external factors combining to create this situation

  • Causes: chaotic life style, inability to cope, loss of job, mental health issues, ill equipped to cope with life (life skills absent) lack of self esteem exacerbating chaos and belief of inability to cope eg forget to pay the rent so evicted
  • Cause: discharge from institutions definitely but also loss of financial resources, running away ( yes children but also adults), nowhere to go/maybe thrown out, no resources at all. That said a few do actually choose it.
  • I feel sorry for homeless women and children who have had to escape domestic violence
  • And those who are homeless because their home was destroyed by war or natural disaster

… as well as acceptance of shared responsibility for the issue.

  • [we need to] think radically about housing solutions that ignore everything we know and look afresh at the issues
  • The practical issues of being homeless seem secondary to the causes (practical or psychological). No point addressing the symptoms and not the cause

Consequences

No talk of the homeless as a problem to others, begging or other negative issues raised in the popular press. The reaction was much more humane:

  • downside: wasted human potential
  • downside: children growing up homeless must struggle to ever feel secure / worthwhile
  • there is a big moral implication
  • downside: home has become associated with personal value. Someone with a big house counts for more than someone with a small house who counts more than someone with no house. A big house is a delight, but doesn’t make a better person
  • downside: the children get bullied/miss education and the cycle continues
  • temporary = feeling insecure
  • [feeling] Damp cold lonely miserable depressed unloved

Benefits of a sense of home

  • Home is not a building but a feeling of belonging which is essential to a feeling of wellbeing and worth
  • Home is an internal feeling not an external condition

Actions and Ideas

Both personal and political actions were suggested and these are the most supported:

  • One evening I took 2 homeless guys on the street to Pizza Hut. They enjoyed the meal but more importantly we all 3 had a great conversation. Gave me a lot  of insight and re-humanised the homeless for me.
  • Think radically about housing solutions that ignore everything we know and look afresh at the issues
  • Lobby government, read widely, school offspring to avoid debt
  • Redevelop the concept of govt housing but in a society based context, not just a poverty farm on the fringes of town. Ensure formerly homeless people are properly supported and become part of their new neighbourhood
  • Try to separate the wealth / ownership side of housing from the home related issues. eg Allow wealthier people to buy shares in someone else’s home. Not to live there  but get some of the benefit of value increase.
  • provide homes for people who are made homeless because they have left their previous “home” for good reasons ( abuse, …)

Note that all statements in italics are verbatim comments that received support and little or no opposition from the group. Those in bold had no opposition and the highest level of support.

The last word from one of our participants

  • thank you for providing such an important platform and a lively debate.

For further information on this subject see:

  • The Big Issue exists to offer homeless and vulnerably housed people the opportunity to earn a legitimate income. http://www.bigissue.org.uk/
  • Shelter – help us help who’s next to lose their home. http://www.shelter.org.uk/
  • and many others in your country or on twitter (search #homelessness)
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